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How are they supposed to fix that without some detailed information on which setups it doesn't cope with so that they can investigate which bit of software it isn't coping with (or which isn't coping with it)?
#Great little war game cracked pc mod
It goes way beyond just which operating system you are running and no 2 computers will be exactly the same.ĭueler: If ' sort BFG' means you want them to get it working with your own specific computer setup (since this is not a global bug affecting all computers), you'll need to contact CS and give some detailed tech info about your setup (as the mod told you in the other thread).īut, personally I'd try her help links first: It's surprising how often something as simple as updating a driver makes a huge difference - I've been caught out in the early days thinking everything was covered under automatic updates but found things I need to manually seek out updates for, even when a comp brand new).Įven if it did turn out to be the game at fault, not something needing updating on your comp, it would be the game not working only with certain specific setups. No-one could possible test a game on every possible different computer configuration out there. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.' If you are seeking game play assistance (i.e. *Please reserve this thread for tech issues only. If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.
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The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.
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While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. Here are a few suggested articles that have helped many people correct these types of problems in the past: Using our Help pages is always the quickest way to get technical problems resolved. If you are having problems getting the game to work correctly, we highly recommend going to our Help pages.